LONDON TEAM
Organiser
LOCATION
Greater London, UK
EMPLOYMENT STATUS
Freelance contract
WORKING HOURS
Typically 7-8 hours a day, starting from 9am. Some days may go on longer if needed to complete the project. Flexibility is required.
TRAVEL REQUIRED
Yes - Greater London area
REPORTING TO
Senior Organiser
DRIVING LICENSE REQUIRED
Yes
Be the go-to person to support and assist our Lead Organisers and the broader organising team.
Are you a naturally organised person, with an inherent sense of the aesthetic? Do you believe organising is one of the most valuable skills you have? Do you love working with people, listening, problem solving and getting the job done? Are you empathetic, compassionate and effective? If so, join us in building the best team of organisers in the world.
As an Organiser for THO, you support our Lead and Senior organisers in delivering the most effective changes to our client’s homes, so they can relax and enjoy them more. If they need something moved, removed or organised, you know how to do it (or know someone who does).
You are critical to our client’s experience. You help the team declutter, move and remove things, organise and tidy, so our clients receive a service they love – and their home back as quickly as possible.
Why join The Home Organisation?
We’re passionate about changing people’s lives! In three years, we’ve grown fast and expanded our service offering to help clients across London and the south of England discover space, relieve stress, and find a more relaxed, organised and enjoyable way of living.
And we’re still growing! Our vision is to build the best team of professional organisers to deliver the best home services in the world.
We’re expanding The Home Organisation into new cities so people around the country can feel the benefit of more organised and beautiful homes and we’re seeking amazing people to help us grow and develop our exceptional team.
If you want to build the best new home services by helping and teaching clients to better enjoy their homes – we’d love to hear from you.
What you’ll be doing
You’ll lead a team of dynamic and knowledgeable organisers to deliver beautifully functional spaces for our clients. You’ll work closely with the Area Manager and Senior Organiser to understand the client’s needs (including practical outcomes, timeframes, style and budget), and will be responsible for communicating with the team and the client to ensure the project is successfully delivered to the highest standards (and leaving a thrilled client!).
Working as part of a 2-6 person team, you’ll provide hands-on editing and organisation support. You’ll work closely with the client to understand their needs and goals, and will create a working plan which you’ll continually assess and prioritise, and communicate this effectively to the team to create a successful result. You understand what makes a room work well, what the team needs, and will be able to overcome any challenges faced.
Using project management software, you will review and reflect on the delivery of each project to improve delivery and develop the team. You will be responsible for the management of the product inventory, and will oversee work by third party contractors. You will be responsible for the representation of The Home Organisation brand whist working in our clients’ homes, ensuring their experience is a really positive one that they want to share with everyone!
You will:
Be informed, knowledgeable and highly skilled in different decluttering and organising techniques, with a deep understanding of how to use those skills to benefit clients in different situations.
Be confident guiding the client through the editing process, including practical support and knowledge of moving and sorting rubbish/recycling/donations etc.
Use your skills to organise spaces within the home, both independently and with other members of the team, and you will share your skills to further develop the team.
Be informed and knowledgeable about the ways to dispose of different items from clients’ homes, of standard advice around paperwork storage/retention etc, and be able to confidently share that information with the clients.
Be the main point of contact for the client and team throughout our time at the client’s home.
Ensure the highest standards of attention to detail by reviewing the work of the whole team and providing critical feedback where necessary
Have an excellent working knowledge of technical aspects of the role, including basic DIY skills and use of standard equipment.
Use your people management skills to mentor new organisers to help them to develop their skills, and be a motivating and encouraging team leader.
Why you?
You’re a quick learner, detail oriented, highly organised and have a keen sense of the aesthetic. You’re friendly, polite, discrete and non-judgemental. For at least a year you’ve held a client facing, executive assistant or organising role and you keep getting better. You’re punctual, well-presented, unflappable and a native or highly fluent English speaker. You’re able to work on your feet for extended periods of time, lift heavy objects and be ready to get stuck in every day with enthusiasm and optimism!
You have a really strong understanding of the theory behind organisation, and can clearly see the building blocks needed to take an organisational project from start to finish with creative thinking. You are capable of thinking on your feet and are able to prioritise and stay calm under pressure.
You have strong people management skills, and engaging and encouraging a team to work together to create a great result.
YOU’LL LOVE THIS ROLE IF:
You have a passion for organising and helping people and learning about how to do it better
You work well as part of a team, openly listen and take on board direction and feedback
You understand what makes a room, cupboard, or space work well for the people living and working in it
You’re proactive, optimistic and enthusiastic, even when things don’t go well
You’re a natural optimiser, always looking for the little things that make a process or service better
You’re confident with small DIY skills, such as picture hanging, moving and adjusting shelves, assembly of flat pack furniture etc.
You’re familiar with the core concepts of decluttering and organising and your background demonstrates it
You’re not looking to improve and grow as an individual
You can’t work unaided, or are easily distracted
You don’t like getting your hands dirty. This can be a physical role and requires dexterity
To apply send please send us a CV and short video (approx 3-5 mins) about yourself explaining:
What you love about organising
What experience you have that you feel is relevant to this role
If you’re looking to be as busy as possible, or just want supplemental work
If you’re self-starter/leader or do you work better in teams and with direction
Why The Home Organisation?
